Shipping, Return & Exchange

Production Time & Shipping Policy:

1) REGULAR & STOCK ITEMS WILL BE AT YOUR DOOR STEP WITH IN 15 DAYS (BUSINESS DAYS) AFTER RECEIVING YOUR PAYMENT AND FINALIZING YOUR ORDER.
2) TAILOR MADE CUSTOM FITTING & DESIGNED ITEMS MAY TAKE ABOUT 5-6 WEEKS TO COMPLETE & SHIP AFTER PAYMENT & ALL THE DETAILS ARE CONFIRMED.
3) POSTAGE TIMES MAY VARY ACCORDING TO YOUR LOCATION BUT GENERALLY YOU CAN EXPECT DELIVERY BETWEEN 6 TO 10 WORKING DAYS.
4) SOME TIMES SHIPMENT CLEARANCE IS DELAYED IN SOME COUNTRIES AND THIS RESULTS IN THE DELIVERY DELAY .IF THIS HAPPENS YOU ARE EXPECTED TO UNDERSTAND THIS PROBLEM.
5) WE WILL PROVIDE YOU THE AIRWAY BILL/TRACKING NUMBER TO LET YOU GET UPDATED ABOUT YOUR SHIPMENT.
6) IF A SHIPMENT IS REJECTED BECAUSE OF CUSTOM CLEARANCE CHARGES ,YOU WILL BE RESPONSIBLE FOR ANY FEES INCURRED.
7) PLEASE MUST PROVIDE A CONTACT NUMBER WITH YOUR SHIPPING ADDRESS TO USE FOR DHL, FEDEX COURIER COMPANIES.
8) NO P.O BOX ADDRESS IS RECOMMENDED / ACCEPTABLE BY THE COURIERS WE ARE USING. 

Exchange & Return Policy:

1) ONLY DEFECTED REGULAR STOCK ITEMS WILL BE ENTERTAINED FOR RETURN & EXCHANGE.   
2) YOU CAN RETURN THE DEFFECTED ITEM WITHIN 3 DAYS AFTER RECEIVING IT.
3) WE REQUIRE PHOTO SNAPS OF THE DEFFECTS BY EMAIL PRIOR TO RETURN & EXCHANGE.
4) ITEMS BEING RETURNED MUST BE IN NEW CONDITION I.E WITH ALL THE TAGS STILL ATTACHED.
5) RETURN POLICY DOES NOT APPLY IN CASE OF WRONG SIZES GIVEN BY YOU.
6) RETURN & EXCHANGE POLICY DOES NOT APPLY FOR TAILOR MADE CUSTOM SIZES & CUSTOM DESIGNED PRODUCTS.
7) RETURN & EXCHANGED WILL BE ENTERTAINED WITH IN 3 (Three) DAYS AFTER RECEIVING.
8) IN CASE OF RETURN OR EXCHANGE BUYER HAVE TO BEAR ALL THE SHIPPING & HANDLING EXPENSES.
9) OUR RETURN ADDRESS:       201 BAY 25th STREET, BROOKLYN, NY 11214 USA           PH: (+1) 347 349-5440      

 

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